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Privacy Policy

Our Privacy Policy was updated and effective on March 18, 2024.

Please take a moment to familiarize yourself with our Privacy Policy and let us know if you have any questions.

INTRODUCTION

Ningbo Meigao Kitchenware Co., Ltd and its affiliated companies (hereinafter referred to as "we") in order to provide you with features.

Your privacy is extremely important to us. This Privacy Policy is developed with your needs in mind, and it is essential that you have a comprehensive understanding of our personal information collection and use practices, while ensuring that you ultimately have control over the personal information provided to us. This Privacy Policy specifies how we can collect, use, disclose, process, and store the information you provide to us when you use our Machine. "Personal Information" under this Privacy Policy means any information recorded electronically or otherwise related to identified or recognizable natural persons, excluding anonymized information. We will strictly follow this privacy policy to use this information.

Ultimately, we hope to give our users the best experience possible. Should you have any questions about our data handling practices as described in this Privacy Policy, please contact us at https://privacy.mi.com/support  so that we can respond to your specific concerns. We would be happy to hear from you.

I.  WHAT INFORMATION WE COLLECT AND HOW WE USE IT

 

(I) Circumstances which require you to authorize us to collect and use your personal information

Personal information is collected in order to provide you with products and/or services as well as to ensure legal compliance on our part with applicable laws, regulations, and other regulatory documents. You have the right to choose whether to provide this information. However, in most cases, if you do not provide such information, we may be unable to provide corresponding services to you and respond to the questions you have encountered. These features include:

(1) After-sales maintenance service

After you apply for maintenance in the Xiaomi outlet, in order to better provide you with after-sales maintenance service, we need to obtain the work order information of your repair through the Xiaomi outlet, including: SN number, model name and fault phenomenon.

(II) You hereby acknowledge that we do not need to obtain your consent to collect and use personal information in the event of any of the following circumstances:

1. Circumstances directly relating to national security and national defense;

2. Circumstances directly relating to public safety, public health, and important matters of public interest;

3. Circumstances directly relating to criminal investigations, litigation, trials, and judgment enforcement;

4. Where the information is needed to protect material legal rights, including the life or property of the data subject or that of other individuals, but it would be difficult to obtain consent from the data subject;

5. Where personal information collected has already been voluntarily disclosed by the data subject to the public;

6. Where personal information is collected from information legally disclosed to the public, such as legitimate news reports, government information disclosure, and other channels;

7. Where the information is needed in order for you to enter into and execute a contract that you have requested;

8. Where the information is needed to maintain secure and stable operation of the products and/or services provided, such as detection and handling of malfunctions of products and/or services;

9. Where the information is needed for the personal information controller, who is a new agency, to provide legitimate news reporting;

10. Where the information is needed by the personal information controller, who is an academic research institution, for statistical or academic research that is in the public interest, provided that all personal information contained in such research or descriptions of results for public release are anonymized.

(III) Non-personal information

We may also collect other information that does not identify a particular individual (i. e., not personal information), such as statistics generated when you use a specific service, such as daily life events; and application crash events. The purpose of collecting such information is to improve the services we provide to you. The category and amount of information collected depends on how you use our products and / or services. We will aggregate such information, and the aggregate data is considered non-personal information for the purposes of this Privacy Policy. If we use non-personal information in combination with personal information, such information will be considered as personal information during the combined use period.

II. SHARE YOUR PERSONAL INFORMATION WITH A THIRD-PARTY SERVICE PROVIDER

Some of the services in this business are provided by the third party service provider, so we need to provide some of your personal information to the third party service provider. If we share your personal information with these third parties, we will take encryption and other means to ensure your information security. For the companies and organizations with which we share personal information, we will reasonably review their data security environment and sign strict data processing agreements with them, requiring third parties to take adequate protection measures for your information and strictly comply with relevant laws, regulations and regulatory requirements.

 

III. HOW DO WE SHARE, TRANSFER, AND PUBLICLY DISCLOSE YOUR PERSONAL INFORMATION

 

(I) Sharing:

We will not sell any personal information to any third party.

We may sometimes share your personal information with third parties in order to provide or improve our products or services, including providing the products or services at your request. If you no longer want to allow us to share this information, please by visiting https://privacy.mi.com/support  to contact us.

Share information within the scope of your authorization with your express consent or active choice.

(II) Transfer

We will not transfer your information to any subject, except if:

Get your express authorized consent.

If we participate in the merger, acquisition or sale of all or part of its assets that may affect your personal information, we will issue prominent notices by email and / or on our website or other appropriate means of any changes in the ownership and use of your personal information and any option you may have about your personal information.

As explained or otherwise notified to you in this Privacy Policy.

(III)Public disclosure

We may publicly disclose your personal information in the following cases:

Get your express consent.

When we need to publish the winners of a promotion, competition or raffle, we will only publish limited information or deidentification processing.

 

When you disclose information through our services such as social media pages or public forums.

Public disclosure based on legal or reasonable basis: including laws and regulations, legal procedures, litigation, or at the request of the competent government authorities.

IV. Keep the policy

Based on the period necessary for the purpose of the information collection described in this Privacy Policy, or we comply with applicable legal requirements to retain personal information. Personal information for collection purposes, or after we confirm your deletion or cancellation application, or after we terminate the corresponding products or services, we will continue the deletion or anonymity. If for public interest, scientific, historical research or statistical purposes, we will continue to retain relevant data based on the applicable law, even if further data processing is unrelated to the original collection purpose.

 

Your information will be saved to the mainland area of the PRC.

 

V. Your rights

 

(I) Your rights to your personal information

 

According to the applicable national or regional laws and regulations, you have the right to request access, correct and delete any personal information related to you (hereinafter referred to as the request).

 

For more details related to you, you can do this https://account.xiaomi.com/ Contact us for access, change, delete.

 

Most laws require that requests made by personal information entities should follow specific requirements, and this Privacy Policy requires that your requests should meet the following requirements:

 

·Through our special request channels, and for the purpose of protecting your information security, your request should be written (unless the oral application is explicitly recognized by local law);

 

·Provide sufficient information so that us to verify your identity and ensure that the petitioner is the requested information subject or the legal authorized person;

 

 Once we have sufficient information to confirm that your request can be processed, we will respond to your request within the time required by applicable data protection laws.in this regard:

 

·Based on your requirements and the provisions of applicable laws, we may provide a free record of the personal information we have collected and processed about you. If you make other requests for relevant information, we may charge you a reasonable fee based on the relevant applicable laws and combined with the actual administrative costs.

 

·If you believe that any information we hold about you is incorrect or incomplete, you may request a correction or complete use of personal information for use purposes.

 

·Under your applicable laws and regulations, you may have the right to ask us to remove your personal data. We will evaluate it based on your deletion request, and if the relevant requirements are met, we will take the appropriate steps, including technical means. When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable laws and security techniques, we will securely store your personal information and isolate it from any further processing until the backup can be cleared or made anonymous.

 

We have the right to refuse to handle meaningless / entangled duplicate requests, requests that harm the privacy of others, extremely unrealistic requests, request disproportionate technical work, information that has been made public under local law and does not need to give, and information given under confidentiality conditions. If we believe that some aspects of the request to delete or access the data may prevent us to legally use the data for anti-fraud and security purposes.

 

(II)  Get a copy of your personal information

 

You can visit this information https://privacy.mi.com/support  contact us for a copy of your personal information. We will provide personal information provided during the use of our services after verifying your identity.

 

(III) revoking the consent

 

·You may withdraw your consent by submitting a request, including the collection, use, and / or disclosure of your personal information that we have possession or control of. Depending on the specific services you use, can access https://privacy.mi.com/support  contacted us for the relevant operations. We will process your request within a reasonable time after you make the request and will, upon your request, not collect, use, share, transfer and / or disclose your personal information thereafter.

 

·Please note that your revocation of your consent has certain legal consequences. Depending on the scope within which you authorize us to process the information, this may prevent you from enjoying our products or services. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

 

(IV) Cancel the service or the account number

 

If you wish to cancel a specific product or service, and the privacy policy of the specific product or service clearly indicates it, you can apply for the cancellation of the corresponding service through this way. If there is no special provision, you can access it https://privacy.mi.com/support will contact us for a service logout.

 

VI. CONTACT US

 

We have a Personal Information Protection Department, and if you have any comments or questions about this Privacy Policy or if you have any questions about our collection, use or disclosure of your personal information, please address or by access below https://privacy.mi.com/support to contact us. In general, we will respond within 15 working days. We have a professional team to solve your problems when referring to your personal information. If your question itself involves significant matters, we may ask you for more information. If you are not satisfied with the response received, you can transfer the complaint to the relevant regulatory authority in your jurisdiction. If you consult with us, we will provide information on the relevant complaint channels that may be applicable based on your actual situation.

 

Contact address:

 

Sanxing Village, Gulin Town, Haishu District, Ningbo City, Zhejiang Province

Postal code 315012

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